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Return Policy:
A full refund will be issued when one of the following conditions occur.
- For defective merchandise.
- For wrong item shipped due to error.
- Damaged in transit.
How to return Merchandise.
No returns will be accepted with out prior authorization from Bellhopcigars.com.
Please follow these simple guidelines.
- You will need to obtain a Return Authorization number. You can do so by calling our toll free number 1855-295-6598 – Press Admin.
- Do not return any cut or partially smoked cigars. If returns are received in less than adequate condition, we reserve the right to deny or pro-rate the refund accordingly.
- Please pack the cigars securely in a clean, odor free carton suitable for shipping and enclose your original invoice.
- Place the Return Authorization number on the outside of the package.
- We will forward you by email a Prepaid Return label.
- Affix the return label to your package and ship.
For additional information regarding your concerns please contact us toll free at 1855-295-6598 and Press Admin. You can speak to a Service Representative Monday through Friday from 9:00AM to 6:00PM Eastern Standard Time.
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