Shipping Information:
EXPRESS Shipping – U.S.A. Delivery Guaranteed
Shipping is $26.95 flat rate on all orders.
Our customers expect top-notch service with top-tier delivery. Cigars are one of the most difficult perishable products to ship securely into the U.S.A.
Due to recent events throughout North America (riots, politics and Covid19 lockdown delays), shipping cigars via the regular postal services is no longer viable for shipping cigars with any consistency.
Therefore, we have implemented EXPRESS Shipping Service that guarantees the safety and security of your cigars with an even quicker delivery time.
You may receive your order within 2 – 3 days after it leaves our warehouse (inventory and payment delays may apply).
Refund policy does not cover packages that are lost due to incorrect addresses, or items which are mis-delivered or stolen after delivery. Please double check your information before placing your order.
Express Shipping guarantees the delivery of your cigar order. If you do not receive your order, we will replace your order immediately or issue a full refund – this is only available when using Express Shipping.
Extra Charges if applicable
Shipments to remote locations may be charged an additional fee. Your credit card will not be processed until you are informed. A customer service representative will contact you regarding the changes to your order.
Heavy and oversized items shipping to Alaska, Hawaii or any U.S. Territory/possession may also incur an additional delivery time and may be subject to additional charges – you will be informed before your credit card is processed.
Restrictions
We do not deliver to PO Boxes and APO/FPO addresses.
We do not deliver to Freight Forwarding/Mailbox Depots.
We do not offer shipping outside of the USA.
For additional information you can contact us at customerservice@bellhopcigars.com or for USA customers contact us toll free at 1 855.295.6598.
